Categories
Engineering Leadership Technology

My Operator’s Manual

An exercise I enjoyed while working in a previous role was developing an operator’s manual for myself. Essentially, it’s a document my colleagues and friends can refer to in order to better learn what my values are, and under what conditions I best work. I’m posting it here in case it helps people better understand who I am.

In your life/work, what do you look like on your best day? (What are the mindsets, attitudes, and behaviors that characterize you when you’re at your best?)

  • Focused and not distracted by the stressors of the outside world
  • Excited and engaged to support my teams
  • Having clarity and alignment on goals (resulting in fewer scavenger hunts and greater confidence in setting a direction)
  • Communicative and feeling prepared for approaching challenging conversations in a lighthearted manner

How would you describe your personality or working style?

  • I generally prefer to work a ‘normal’ schedule from day to day, 9-5, though don’t mind some work in the evenings if I can plan it into my day
  • I try to break up my day with some physical activity such as a run or walk
    • On rainy days or times I’m unable to get outside it’s more challenging to stay motivated, and can build internal stress
  • I feel less energized and don’t feel I am doing my best work on days that I need to work through lunch or have nonstop calls
  • I like to work independently, but also appreciate having regular check-ins with teams and colleagues
    • It sometimes seems like I’m disconnected if I am not able to have a conversation with a team lead for multiple days

When things start to feel stressful, I look like this:

  • When things are stressful, I’ll often force myself to be over-communicative, bouncing ideas off of people to better come up with a direction
  • That may start as me being high-energy (need to figure things out now), transitioning to eventual calmness (ok, here’s what we need to do)
  • I don’t like it when I externalize stress to my teams, as I know it can be contagious but I also hate being disingenuous.

When things start to feel stressful, I need this:

  • A second opinion when I’m feeling stressed is helpful
  • A call on Zoom to vent or commiserate can help keep my calm and find direction
  • Taking break or walk works wonders for de-stressing

What can people do to make you feel appreciated and supported in your work?

  • Pointing out the positive things that have happened rather than assuming it’s common knowledge that something positive occurred
  • Including me in conversations and planning rather than scrambling to shape my work and outcomes to a moving target

What qualities do you particularly value in people who work with you?

  • Empathy
  • Professionalism
  • Sense of humor/fun
  • Strong work ethic

How do you like to give feedback?

  • I prefer to give feedback in a timely, direct manner
    • I want to think through how to articulate feedback rather than coming up with something “off the cuff”
    • I don’t want to wait for more than a day to pass to provide feedback
    • I strive to use clear examples rather than hearsay
  • I prefer to stay as positive as possible
  • I want to be as supportive as possible

How do you like to get feedback?

  • Similarly to the way I like to give feedback, I appreciate receiving feedback in a timely and direct manner
  • I want feedback to include clear examples rather than “I heard this happened”

Outside of work, what is most important to you?

  • Balance
    • I like to be in the outdoors as much as possible to counterbalance my online time sitting in a chair
  • Exploration
    • Travel, experiencing and learning new things, meeting new people as possible
  • Family
    • Feeling like I have a network and am loved/supported as I support others

What is most misunderstood about you, if anything, that you would like to clarify?

  • Though I consider myself to be a good communicator, there are times I feel I should to be able to articulate my thoughts on a whim in a verbal manner more effectively.
    • Sometimes I need some additional time to think before clearly articulating my thoughts
    • I am uncomfortable with and prefer not to make gut reactions to things.

What else should people know about you or how you work?

  • I prefer to listen before being vocal or talking during meetings
  • I ask a lot of questions before I feel I can make worthwhile contributions
    • I want to make sure I’m not making any false assumptions
    • I strongly dislike it when leaders jump in and assume their past experiences apply to every other experience